Terms & Condition
We are a GDPR Compliant
Company

Use of the Website

Our website is intended to provide information about our digital services, including web development, branding, digital marketing, SEO, mobile application development, eCommerce solutions and related offerings. You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. Any attempt to interfere with the website's functionality, security or availability is strictly prohibited.

Intellectual Property Rights

All content available on this website, including text, graphics, logos, icons, images, videos, software, design elements and other intellectual property, is owned by or licensed to Cygnus Studios. This content is protected under applicable copyright, trademark and intellectual property laws. No material from this website may be copied, reproduced, modified, distributed or used for commercial purposes without prior written consent from Cygnus Studios.

Service Engagement

The information presented on this website does not constitute a binding agreement or guarantee of service availability. Every project begins only after mutual agreement on the scope of work, pricing, timelines and deliverables. Project details may vary depending on the individual requirements of each client and any formal engagement will be governed by a separate service agreement or contract.

Client Responsibilities

Clients are responsible for providing accurate information, timely feedback and all required content or materials necessary to complete a project. Delays in providing requested information or approvals may affect project timelines. Cygnus Studios cannot be held responsible for delays caused by incomplete information or lack of client communication.

Payments and Billing

Payment terms are established before the commencement of each project. Clients agree to make payments according to the agreed schedule outlined in their proposal or contract. Failure to make payments within the agreed timeframe may result in project suspension, delayed delivery or termination of services until outstanding balances have been cleared.

Refund Policy

Cygnus Studios is committed to delivering high-quality digital solutions and professional services. Due to the nature of digital services, consulting, design, development and marketing work, payments made for completed milestones, delivered work or services already rendered are generally non-refundable.

If a project is cancelled before work has commenced, any eligible refund will be evaluated on a case-by-case basis. Once project planning, research, design, development, strategy or other billable work has begun, refunds may be reduced to account for the time, resources and services already provided.

If a client believes a billing error has occurred or is dissatisfied with any aspect of our services, they are encouraged to contact us promptly. We will make every reasonable effort to review the matter and work toward a fair and mutually acceptable resolution.

Any third-party costs incurred on behalf of the client, including but not limited to domain registrations, web hosting, software licenses, advertising spend or other external service fees, are non-refundable once purchased or paid to the respective provider.

Third-Party Services

Certain projects may involve third-party platforms, software, hosting providers, payment processors or marketing tools. While Cygnus Studios works with reputable providers, we do not control their services, policies, pricing or availability. We are not responsible for interruptions, errors or losses resulting from third-party services beyond our direct control.

Limitation of Liability

Cygnus Studios strives to provide reliable and high-quality digital services. However, we do not guarantee uninterrupted access to our website or that every service will achieve specific business outcomes. To the fullest extent permitted by law, Cygnus Studios shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our website or services, including loss of profits, business opportunities or data.

Confidentiality

We value the confidentiality of our clients' information and take reasonable measures to protect sensitive business information shared during project execution. Confidential information will not be disclosed to third parties unless required by law or authorized by the client.

Disclaimer

The information provided on this website is intended for general informational purposes only. While we make every effort to ensure the accuracy and relevance of our content, Cygnus Studios makes no warranties regarding the completeness, reliability or accuracy of the information. Users rely on the information provided at their own discretion.

Termination

Cygnus Studios reserves the right to suspend or terminate access to our website or services if a user violates these Terms and Conditions or engages in activities that may harm our business, clients or website operations. We also reserve the right to discontinue any service at our discretion where permitted by applicable agreements.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business practices, legal obligations or service offerings. Updated versions will become effective immediately upon publication on this website. Continued use of the website after revisions constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws governing the jurisdiction in which Cygnus Studios operates. Any disputes arising from these terms shall be resolved through the appropriate legal channels within the applicable jurisdiction.

Contact Information

If you have any questions regarding these Terms and Conditions or require additional information about our services, please feel free to contact Cygnus Studios using the details below.

+1 (832) 915 2624 or email us on info@cygnustudios.com

Our team is committed to responding to your inquiries promptly and providing the assistance you need.